Shipping Policy

Last Updated: December 29, 2025

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders are not shipped or delivered on weekends or public holidays.

2. Domestic Shipping

We offer shipping across India.

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (where available)

Shipping times are estimates and may vary due to carrier delays, weather, or other factors.

3. Shipping Charges

Shipping fees are calculated based on the delivery location and order weight:

Note: Charges may vary for bulky or special items.

4. Order Tracking

Once your order ships, you will receive an email/SMS with a tracking number. You can track your shipment via the carrier’s website.

5. Lost or Damaged Shipments

If your order is lost or arrives damaged, contact us within 48 hours of delivery at support@aquasya.com with photos and order details. We’ll assist you with a replacement or refund.